At theBalm.pk, we strive to make the highest quality product for our valued customers. Customer service is our top priority and we pride ourselves on assisting all customers quickly and efficiently. If you're question is not answered below, please send an email to info@theBalm.pk and we will get back to you within 24 hours (but we don’t work on weekends).

  • What is your return policy?

    We stand behind our product quality and want to ensure your satisfaction with every purchase.
    Please check the product on its delivery prior to acceptance and payment. All the sales are final.

  • How long does shipping take?

    All orders in Karachi will be received within 2-4 business days. If purchasing from other province you will receive your shipment within 7 business days.